2015 Frost & Sullivan Asia Pacific Best Practices Awards

15 October 2015 | Singapore

About the 2015 Frost & Sullivan Asia Pacific Best Practices Awards

Frost & Sullivan Asia Pacific Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

Frost & Sullivan has more than 50 years of experience in business with a global research organization of 1,800 analysts and consultants who monitor more than 300 industries and 250,000 companies. The Company’s research philosophy originates with the CEO’s 360 Degree Perspective, which in turn serves as the foundation of its TEAM Research methodology. This unique approach enables us to determine how best-in-class companies worldwide manage growth, innovation and leadership.

Awards Overview

Now in its eight consecutive year, the Frost & Sullivan Asia Pacific Best Practices Awards recognize companies across industries commending their diligence, commitment, and innovative business strategies required to advance in the global marketplace. Exemplary companies across different industries and functional disciplines in the region will be recognized in the following categories:

In 2015, prestigious titles will be awarded in these main categories:

• Environment
• Energy & Power
• Industrial
• Chemicals
• Logistics
• Healthcare
• IT


Awards Methodology

Frost & Sullivan follows a rigorous measurement based methodology to select the nominees in each category. The following measurement parameters will be used in conducting the detailed study of each nominated company based on actual market performance indicators. Some variations on specific measurements may apply to certain categories. Base year for benchmarking study is financial year 2014.

• Revenue growth
• Market share in specific category and growth in market share
• Demonstrated leadership in new product introduction and innovation
• Breadth of products and solutions
• Major customer acquisitions
• Subscribers and growth in subscriber base
• Business/market strategy

The short listed companies are interviewed, and the analysts compare the data collected with proprietary Frost & Sullivan resources, as well as secondary research available from public sources.

2014 Recipients

Category
Award Winner
Singapore, 16th October 2014
Country
2014 Greater China Contact Center Outsourcing Customer Service Leadership Award PCCW Teleservices (Hong Kong) Limited
2014 Malaysia Enterprise Telephony System Integrator of the Year Jumbohan
2014 Thailand Data Communication Service Provider of the Year UIH
2014 Singapore Domestic Logistics Service Provider of the Year Keppel Logistics
2014 Singapore Waste Management Company of the Year Sembcorp
2014 Singapore Waste Recovery Company of the Year Sembcorp
2014 Japan Aged Care Service Company of the Year Nichii Gakkan Company
Southeast Asia
2014 ASEAN Unified Communications System Integrator of the Year Jebsen & Jessen Communications
2014 ASEAN Contact Center Applications System Integrator of the Year Jebsen & Jessen Communications
2014 Southeast Asia UPS Industry Product Line Strategy Leadership Award Eaton
2014 Southeast Asia UPS Competitive Strategy Innovation and Leadership Award Fuji Electric Co. Ltd
2014 Southeast Asia UPS Vendor of the Year Schneider Electric
2014 Southeast Asia UPS Service Provider of the Year Schneider Electric
Asia Pacific
2014 Asia Pacific CRO Growth Excellence Leadership Award Covance Inc.
2014 Asia Pacific Emerging CRO Company of the Year CMIC
2014 Asia Pacific CRO Company of the Year Quintiles
2014 Asia Pacific Mobile Health & Wellness Tracking New Product Innovation Award Zensorium
2014 Asia Pacific Healthcare Telecommunication Services Company of the Year SK Telecom
2014 Asia Pacific Healthcare IT Company of the Year GE Healthcare
2014 Asia Pacific Networking Equipment Product Line Differentiation Award Huawei
2014 Asia Pacific Banking Industry Unified Communication Solutions Product Innovation Leadership Award Huawei
2014 Thailand Enterprise Telephony Vendor of the Year Avaya
2014 Thailand Unified Communications Vendor of the Year Avaya
2014 Singapore Contact Center Applications Vendor of the Year Avaya
2014 Malaysia Contact Center Applications Vendor of the Year Avaya
2014 Philippines Contact Center Applications Vendor of the Year Avaya
2014 ASEAN Contact Center Applications Vendor of the Year Avaya
2014 ASEAN Unified Communications Vendor of the Year Avaya
2014 Asia Pacific Multi-Purpose Terminal Operator of the Year Jurong Port
2014 Asia Pacific Logistics Infrastructure Developer Of The Year Mapletree Logistics
2014 Asia Pacific Regional Logistics Service Provider of the Year CWT Limited
2014 Asia Pacific Water Filtration Product Line Strategy Leadership Award Elken
2014 Frost & Sullivan Asia Pacific Water Filtration Company of the Year Amway
2014 Asia Pacific Water Technology Company of the Year Hyflux
2014 Asia Pacific Bottled Water Company of the Year Spritzer
2014 Asia Pacific Facilities Management Growth Excellence Leadership Award ISS
2014 Asia Pacific Facilities Management Company of the Year ISS
2014 Asia Pacific Data Center Green Innovation Leadership Award Equinix
2014 Asia Pacific Data Center Integrated Power Infrastructure Growth Excellence Leadership Award Emerson Network Power
2014 Asia Pacific Data Center Integrated Power Infrastructure Company of the Year Schneider Electric
2014 Asia Pacific Advanced Metering Infrastructure Company of the Year Toshiba
2014 Asia Pacific Cloud Contact Center Service Provider of the Year Orange Business Services
2014 Asia Pacific Unified Communications Headset Vendor of the Year Jabra GN Netcom (S) Pte Ltd
2014 Asia Pacific Headset Vendor of the Year Jabra GN Netcom (S) Pte Ltd
2014 Asia Pacific Enterprise Networking Customer Value Enhancement Award Avaya
2014 Asia Pacific UC as a Service Product Line Strategy Award Tata Communications
2014 Asia Pacific Data Communications Product Line Differentiation Award Pacnet
2014 Asia Pacific Inbound Contact Routing Systems Market Share Leadership Award Avaya
2014 Asia Pacific Self-Service Systems Market Share Leadership Award Avaya
2014 Asia Pacific Call Monitoring Systems Market Share Leadership Award Verint Systems
2014 Asia Pacific Video Collaboration Price Performance Value Leadership Award Lifesize
2014 Asia Pacific Video Collaboration Growth Excellence Leadership Award Avaya
2014 Asia Pacific Customer Value Enhancement Award in DC Power Systems Enatel
Global
2014 Global DC Power Systems Product Leadership Award Huawei Technologies Co., Ltd.

Click here to view list of past recipients

Frost & Sullivan Asia Pacific Awards

List of Other Awards Programs in the Asia Pacific Region

  • 1. Asia Pacific Best Practices Awards – Held annually in Singapore, the Awards program recognizes best-in-class companies in Asia Pacific. This program has identified many outstanding companies from the Automotive, Energy, Building & Environment industries to the Healthcare, Information Communication Technologies and Logistics sectors in Asia Pacific.
  • 2. Philippines Excellence Awards - The Frost & Sullivan Philippines Excellence Awards is now in its 5th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Philippines market.
  • 3. Asia Pacific ICT Awards - Founded in 2004, the Asia Pacific ICT Awards, held annually in Singapore is celebrating its 12th year this year. This Awards program acknowledges companies that excel in their business segments, and their efforts to improve the industry as a whole.
  • 4. Australia Excellence Awards – Founded in 2006, The Frost & Sullivan Excellence Awards is now in its 10th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Australian market
  • 5. Malaysia Excellence Awards - First founded in 2005, the Malaysia Awards program began as the Malaysia Telecoms Awards. In 2010, the Awards program was expanded to include other prominent companies in Malaysia from other sectors. Frost & Sullivan celebrates the 11th anniversary of the Malaysia Excellence Awards this year.
  • 6. Korea Excellence Awards – Now in its 4th year, the Korea Awards program seeks to recognize companies that have rose above competition and demonstrated outstanding performance across various industries from the Automotive, Energy, and Healthcare categories to the Aerospace & Defense and Information Communication Technology sectors in the Korea markets.
  • 7. Indonesia Excellence Awards – Now in its 8th year, the Indonesia Awards program has identified many outstanding companies in Indonesia across various industries.
  • 8. Japan Excellence Awards - The Frost & Sullivan Japan Excellence Awards is now in its 5th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Japan markets.
  • 9. Singapore Excellence Awards – Founded in 2013, The Frost & Sullivan Singapore Excellence Awards program seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Singapore market.
  • 10. Best Practices in Customer Experience Awards – Now in its second year, the Frost & Sullivan Best Practices in Customer Experience Awards program seeks to recognize companies that have pushed the boundaries of delighting their customers at every stage and in every interaction. Frost & Sullivan measures customer sentiment across various touch points and throughout the customer life cycle in various industries. It also aims to provide industry and customer insights to help companies better understand their clients.

Venue

Location that you'll be looking for