Upcoming ceremonies to be announced | Kuala Lumpur | Singapore
This program has identified many outstanding companies from the Automotive, Energy, Building & Environment industries to the Healthcare, Information Communication Technologies and Logistics sectors in Asia Pacific.
Frost & Sullivan, founded in 1961, has more than 40 global offices with more than 1,800 industry consultants, market research analysts, technology analysts and economists, monitoring close to 250,000 companies in 300 industries. We are a growth partnership company focused on helping our clients achieve transformational growth as they work through an economic environment dominated by accelerating change, increasing risk and the powerful disruptive impact of the conversion of new business models, disruptive technologies and mega trends on their industry.
Frost & Sullivan Excellence Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
Frost & Sullivan's intent is to help drive innovation, excellence and a positive change in the global economy by recognizing best-in-class products, companies and individuals.
Frost & Sullivan Excellence Awards program identifies exemplary achievements within a multitude of industries and functional disciplines in a variety of regional and global markets.
In Asia Pacific, the Awards program has been running since 2003. To recognize the outstanding performance and achievement of companies, Frost & Sullivan honor companies across various industries to gather together and celebrate at the Awards ceremony.
The Intersection between 360° Research and Best Practices Recognition.
Frost & Sullivan’s 360° Research Methodology™ represents the analytical rigor of our research process. It offers a 360° view of industry challenges, trends, and issues by integrating all 7 of Frost & Sullivan’s research methodologies. Too often, companies make important growth decisions based on a narrow understanding of their environment, leading to errors of both omission and commission. Successful growth strategies are founded on a thorough understanding of market, technical, economic, financial, customer, best practices, and demographic analyses. The integration of these research disciplines into the 360° Research Methodology™ provides an evaluation platform for benchmarking industry players and for identifying those performing at best-in-class levels.
For more information about Research Methodology™ Click Here
| 2021 Global AI-enabled Drug Discovery Entrepreneurial Company of the Year | INSILICO MEDICINE |
| 2021 Global Autonomous Mobile Robot Company of the Year | LOCUS ROBOTICS CORP. |
| 2021 Global Contract Research Development and Manufacturing Organization Customer Value Leadership Award | WUXI APPTEC |
| 2021 Global Medical Gloves Technology Innovation Leadership Award | SMART GLOVE HOLDINGS |
| 2021 Global Mobile Content Solutions and Services Entrepreneurial Company of the Year | FOREST INTERACTIVE |
| 2021 Global Telecom DC Power Product Leadership Award | ZTE CORPORATION |
| 2021 Global Waste Management and Recycling Digitalization Technology Innovation Leadership Award | SECURITY MATTERS |
| 2021 Southeast Asia Building Automation Competitive Strategy Leadership Award | QUANTUM AUTOMATION |
| 2021 Southeast Asia Stem Cell Banking Company of the Year | MEDEZE |
| 2021 Asia-Pacific AI-powered Autonomous Mobile Robots Technology Innovation Leadership Award | FORWARDX ROBOTICS |
| 2021 Asia-Pacific Critical Power Infrastructure Company of the Year Award | SCHNEIDER ELECTRIC |
| 2021 Asia-Pacific Critical Power Infrastructure Competitive Strategy Leadership Award | VERTIV |
| 2021 Asia-Pacific Home Water Treatment Competitive Strategy Leadership Award | AMWAY |
| 2021 Asia-Pacific Integrated Operations Services Technology Innovation Leadership Award | TATA CONSULTANCY SERVICES |
| 2021 Asia-Pacific Logistics Company of the Year | KERRY LOGISTICS NETWORK |
| 2021 Asia-Pacific Outcome-based Services for Critical Power and Cooling Customer Value Leadership Award | SCHNEIDER ELECTRIC, FIELD SERVICES AUSTRALIA |
| 2021 Asia-Pacific UPS Company of the Year Award | SCHNEIDER ELECTRIC |
| 2021 Asia-Pacific UPS Customer Value Leadership Award | VERTIV |
| 2021 Global Digital Twin Technology for Water Entrepreneurial Company of the Year | ENVIROSUITE |
| 2021 Global Grid Line Sensors Company of the Year | SENTIENT ENERGY, INC. |
| 2021 Global Swappable Battery Electric Smartscooter Company of the Year | GOGORO INC. |
| 2021 Southeast Asia Building Automation Systems Customer Value Leadership Award | AZBIL CORPORATION |
| 2021 Asia-Pacific Customer Experience Outsourcing Services Company of the Year | TELEPERFORMANCE |
| 2021 Asia-Pacific Artificial Intelligence Services Company of the Year | NEC CORPORATION |
| 2021 Asia-Pacific Business Process Management Services Company of the Year | INFOSYS BPM |
| 2021 Asia-Pacific Clinical CRO Competitive Strategy Leadership Award | GEORGE CLINICAL |
| 2021 Asia-Pacific Communications Platform as a Service (CPaaS) Company of the Year | VONAGE |
| 2021 Asia-Pacific CRO Market Leadership Award | CMIC GROUP |
| 2021 Asia-Pacific Crowd Analytics for Smart City Solutions Competitive Strategy Leadership Award | FUSIONEX GROUP |
| 2021 Asia-Pacific Data Loss Prevention Company of the Year | FORCEPOINT |
| 2021 Asia-Pacific Endpoint Security Company of the Year | CROWDSTRIKE |
| 2021 Asia-Pacific IoT Analytics Services Company of the Year | ORANGE BUSINESS SERVICES (OBS) |
| 2021 Asia-Pacific Telco Cloud Contact Center Services Company of the Year | ORANGE BUSINESS SERVICES (OBS) |
| 2021 Asia-Pacific Managed Security Services Company of the Year | NTT LTD. |
| 2021 Asia-Pacific OSS BSS Product Leadership Award | CSG |
| 2021 Asia-Pacific Secure Remote Access Company of the Year | IVANTI |
| 2021 Asia-Pacific Third-party Enterprise Software Support Services Company of the Year | RIMINI STREET |
| 2021 Global UPS Competitive Strategy Innovation and Leadership Award | Kehua Data Co., Ltd. |
| 2021 Global Smart Grid Equipment Product Leadership Award | Siemens Energy |
| 2021 Southeast Asia Building Automation Systems Customer Value Leadership Award | Azbil Corporation |
| 2021 Asia-Pacific CRO Company of the Year | Novotech Health Holdings |
| 2021 Asia-Pacific CRO Customer Value Leadership Award | Avance Clinical Pty Ltd |
| 2021 Asia-Pacific OSS BSS Company of the Year | Netcracker Technology |
| 2021 Asia-Pacific Managed Security Services Company of the Year | NTT Ltd. |
| 2021 Asia-Pacific Managed SD-WAN Customer Value Leadership Award | Singtel |
| 2021 Asia-Pacific Managed SD-WAN Competitive Strategy Leadership Award | Tata Communications |
| 2021 Asia-Pacific Customer Experience Outsourcing Services Company of the Year | Teleperformance |
| 2021 Asia-Pacific Smart Utility Communications Platform Company of the Year | Trilliant Networks |
| 2021 Asia-Pacific AI in Telecom Operations Software Company of the Year | Whale Cloud Technology |
| 2021 Asia-Pacific Clinical Oncology Next-generation Sequencing Workflow Solutions Product Leadership Award | ACT GENOMICS |
| 2021 Asia-Pacific Telecoms Tower Company of the Year | EDOTCO GROUP SDN BHD |
| 2021 Asia-Pacific Functional Service Provider Pharmaceutical Competitive Strategy Leadership Award | LABCORP DRUG DEVELOPMENT |
| 2021 Asia-Pacific SIEM Customer Value Leadership Award | LOGRHYTHM |
| 2021 Global Enterprise Imaging Solutions Product Leadership Award | MACH7 TECHNOLOGIES |
| 2021 Asia-Pacific Customer Service Software Customer Value Leadership Award | ZENDESK |
| 2021 Asia-Pacific SME Accounting Software Vendor of the Year | XERO LIMITED |
| 2021 Australia Customer Experience Outsourcing Services Company of the Year | PROBE GROUP |
| 2021 Indonesia Paints and Coatings Enabling Technology Leadership Award | PT. MOWILEX INDONESIA |
| 2021 Indonesia CRO Customer Value Leadership Award | PT. PRODIA DIACRO LABORATORIES |
| 2021 Malaysia Domestic Customer Experience Outsourcing Services Customer Value Leadership Award | VADS BUSINESS PROCESS OUTSOURCING SDN BHD |
| 2021 Malaysia Telecommunications Technology Innovation Leadership Award | YTL COMMUNICATIONS |
| 2021 South Korea Endpoint Security Company of the Year | AHNLAB, INC. |
| 2021 South Korea Managed Security Services Company of the Year | SAMSUNG SDS |
| 2021 Australia Video Conferencing Services in Healthcare Competitive Strategy Leadership Award | PEXIP |
| 2021 Australia Managed Security Services Company of the Year | VERIZON |
| 2021 China Clinical CRO Competitive Strategy Leadership Award | HANGZHOU TIGERMED CONSULTING CO., LTD. |
| 2021 Indonesia IoT Services Product Leadership Award | TELKOMSEL |
| 2021 Japan CRO Company of the Year | CMIC GROUP |
| 2021 Japan Managed Security Services Company of the Year | NRI SECURETECHNOLOGIES |
| 2021 Malaysia Customer Experience Outsourcing Services Company of the Year | WEBHELP |
| 2021 Malaysia Home Improvement Retail Company of the Year | MR D.I.Y. GROUP (M) BERHAD |
| 2021 Malaysia Multi-purpose Port Customer Value Leadership Award | JOHOR PORT BERHAD |
| 2021 Singapore Data Center Services Company of the Year | EQUINIX |
| 2021 Singapore Data Center Services Competitive Strategy Leadership Award | DIGITAL REALTY |
| 2021 Singapore Facility Management Competitive Strategy Leadership Award | CERTIS INTEGRATED FACILITIES MANAGEMENT PTE LTD |
| 2021 Taiwan Private 5G Network Customer Value Leadership Award | CHUNGHWA TELECOM |
| 2021 Thailand Customer Experience Outsourcing Services Company of the Year | ONE TO ONE CONTACTS PLC. |
| 2021 Cambodia Mobile Data Services Company of the Year | Smart Axiata Co., Ltd. |
| 2021 Cambodia Mobile Services Company of the Year | Smart Axiata Co., Ltd. |
| 2021 Malaysia Waste Management Company of the Year | Alam Flora Sdn Bhd |
| 2021 Malaysia Home Water Filter Company of the Year | CUCKOO |
| 2021 Malaysia Home Air Purifier Competitive Strategy Leadership Award | CUCKOO |
| 2021 Malaysia Home Water Filter Competitive Strategy Leadership Award | LG Electronics (M) Sdn Bhd |
| 2021 Malaysia Fertility Center Company of the Year | TMC Fertility & Women’s Specialist Centre |
| 2021 Excellence In Customer Experience - Banking Industry Philippines - Mobile Experience | Union Bank of the Philippines |
| 2021 Singapore Managed Security Services Company of the Year | Trustwave |
| 2021 Taiwan Managed Security Services Company of the Year | CHT Security Co., Ltd. |
| 2021 Taiwan Telecommunication Services Company of the Year | Chunghwa Telecom |
| 2021 Taiwan Mobile Data Services Company of the Year | Chunghwa Telecom |
| 2021 Taiwan Data Center Services Company of the Year | Chunghwa Telecom |
| 2021 Indonesia Data Center Services Company of the Year | PT DCI INDONESIA TBK. |
| 2021 Australia Data Center Services Company of the Year | NEXTDC |
| 2021 Indonesia Edge Data Center Competitive Strategy Leadership Award | PT. SIGMA CIPTA CARAKA (TELKOMSIGMA) |
| 2021 Japan Data Center Services Company of the Year | COLT DATA CENTRE SERVICES |
| 2021 Malaysia Data Center Services Company of the Year | AIMS DATA CENTRE |
| 2021 Malaysia Facilities Management Company of the Year | UEM EDGENTA BERHAD |
| 2021 Malaysia Hospital Company of the Year | SUBANG JAYA MEDICAL CENTRE |
| 2021 Malaysia Mobile Services Company of the Year | U MOBILE |
| 2021 Malaysia Solar Power Company of the Year | DITROLIC ENERGY HOLDINGS SDN BHD |
| 2021 Malaysia Facilities Management Competitive Strategy Leadership Award | GFM SERVICES BERHAD |
| 2021 Malaysia Smart Hospital Company of the Year | SUNWAY MEDICAL CENTRE |
| 2021 Thailand Property Development Competitive Strategy & Innovation Leadership Award | FRASERS PROPERTY (THAILAND) PUBLIC COMPANY LIMITED |
| 2021 Thailand Integrated Warehouse Developer Company of the Year | FRASERS PROPERTY INDUSTRIAL (THAILAND) CO., LTD. |
| 2021 Thailand Data Center Services Company of the Year | TRUE INTERNET DATA CENTER CO., LTD. |
| 2021 Indonesia Customer Experience Outsourcing Services Company of the Year | PT INFOMEDIA NUSANTARA |
| 2021 Australia Cloud Infrastructure Services Company of the Year | TELSTRA |
| 2021 Greater China CRO Entrepreneurial Company of the Year | VIVA BIOTECH HOLDINGS |
| 2021 Indonesia In Vitro Fertility (IVF) Company of the Year | MORULA IVF INDONESIA |
| 2021 Singapore Women's Health Entrepreneurial Company of The Year (Clinical Laboratories) | INEX INNOVATE |
| 2021 Japan Contact Center Customer Value Leadership Award | RAKUTEN COMMUNICATIONS CORP. |
| 2020 Global Biometrics in Security Market Growth, Innovation & Leadership Frost Radar Awards | NEC Corporation |
| 2020 Global Secure SD-Wan Vendor of the Year | Fortinet |
| 2020 Asia-Pacific Cloud Video Collaboration Provider of the Year | Zoom Video Communications, Inc. |
| 2020 Asia-Pacific Email Security Vendor of the Year | Cisco Systems |
| 2020 Asia-Pacific Privileged Access Management Vendor of the Year | CyberArk |
| 2020 Asia-Pacific Water Infrastructure Competitive Strategy Innovation and Leadership Award | Evoqua Water Technologies |
| 2020 Asia-Pacific Cloud Workload Protection Solution Vendor of the Year | Palo Alto Networks |
| 2020 Asia-Pacific Secure Remote Access Vendor of the Year | Pulse Secure (acquired by Ivanti) |
| 2020 Asia-Pacific Customer Contact Optimization Solutions Vendor of the Year | Verint Systems |
| 2020 Global Medical Gloves Technology Innovation Leadership Award | Smart Glove Holdings |
| 2020 Asia-Pacific Fixed Broadband Service Provider of the Year | AIS Fibre |
| 2020 Asia-Pacific Home Water Treatment Competitive Strategy Innovation and Leadership Award | Amway |
| 2020 Asia-Pacific Telecom Group of the Year | Axiata Group Berhad |
| 2020 Asia-Pacific Home Water Treatment Company of the Year | Coway Co., Ltd. |
| 2020 Asia-Pacific Web Application Firewall Vendor of the Year | Imperva |
| 2020 Asia-Pacific Customer Experience System Integrator of the Year | NTT Ltd. |
| 2020 Asia-Pacific Smart Lending Platform for the BFSI Industry Technology Innovation Leadership Award | OneConnect Financial Technology |
| 2020 Asia-Pacific Cloud Contact Center Service Provider of the Year | Orange Business Services |
| 2020 Asia-Pacific Hosted IP Telephony and UCaaS Competitive Strategy Innovation and Leadership Award | Orange Business Services |
| 2020 Asia-Pacific IoT Service Provider of the Year | Orange Business Services |
| 2020 Asia-Pacific Critical Power Infrastructure Vendor of the Year | Schneider Electric |
| 2020 Asia-Pacific UPS Company of the Year | Schneider Electric |
| 2020 Asia-Pacific Managed UC Services Provider of the Year | Tata Communications |
| 2020 Southeast Asia Unified Communications System Integrator of the Year | NTT Ltd. |
| 2020 Asia-Pacific Data Center Services Competitive Strategy Innovation and Leadership Award | Digital Realty |
| 2020 Asia-Pacific IoT Enabling Technology Leadership Award | Ericsson |
| 2020 Asia-Pacific Test and Measurement Industry Competitive Strategy Innovation and Leadership Award | National Instruments Singapore (Pte) Ltd |
| 2020 Asia-Pacific OSS BSS Vendor of the Year | Netcracker Technology |
| 2020 Asia-Pacific Hosted IP Telephony & UCaaS Growth Excellence Frost Radar Award | NTT Cloud Communications Singapore Pte. Ltd. |
| 2020 Asia-Pacific Cloud Infrastructure Services Provider of the Year Award | NTT Ltd |
| 2020 Asia-Pacific Managed Security Service Provider of the Year Award | NTT Ltd |
| 2020 Asia-Pacific Airport Automation Growth Innovation and Leadership Excellence Frost Radar Award | SITA |
| 2020 Southeast Asia Managed Security Service Provider of the Year | Trustwave, a Singtel Company |
| 2020 Asia-Pacific Inbound Contact Routing Systems Market Leadership Award | AVAYA |
| 2020 Southeast Asia Contact Center Applications Market Share Leadership Award | AVAYA |
| 2020 Asia-Pacific Telecommunications Revenue Management Product Leadership Award | CSG |
| 2020 Asia-Pacific 5G Customer Value Leadership Award | Amdocs |
| 2020 Southeast Asia Building Automation Systems Customer Value Leadership Award | Azbil Corporation |
| 2020 Asia-Pacific Cyber Intelligence Technology Innovation Leadership Award | CYFIRMA |
| 2020 Asia-Pacific IoT Technology Vendor of the Year | Intel Corporation |
| 2020 Asia-Pacific Smart Utility Communications Platform Company of the Year | Trilliant Networks Inc |
| 2020 Asia-Pacific Telecoms Tower Company of the Year | edotco Group Sdn Bhd |
| 2020 Asia-Pacific Data Centre Services Provider of the Year | Equinix |
| 2020 Asia-Pacific Crowd Analytics for Buildings Entrepreneurial Company of the Year | Flow Solutions |
| 2020 Asia-Pacific Logistics Services Provider of the Year | Kerry Logistics Network |
| 2020 Asia-Pacific Road Transportation Service Provider of the Year | Kerry Logistics Network |
| 2020 Asia-Pacific CRO Company of the Year | Novotech Pty Ltd |
| 2020 Asia-Pacific Customer Experience Outsourcing Services Provider of the Year | Teleperformance |
| 2020 Asia-Pacific Communications Platform as a Service (CPaaS) Provider of the Year | Vonage |
| 2020 Southeast Asia Stem Cell Banking Technology Innovation Leadership Award | Medeze |
| 2020 Southeast Asia Organic Food Industry Customer Value Leadership Award | Zenxin Agri-Organic Food |
| 2020 Asia-Pacific CRO Market Leadership Award | Avance Clinical Pty Ltd |
| 2020 Asia-Pacific Industrial Process Safety Systems Product Line Strategy Leadership Award | HIMA |
| 2020 Asia-Pacific Lithium Titanium Oxide (LTO) Battery Technology Innovation Award | LiRON LIB Power Pte Ltd |
| 2020 Asia-Pacific Metal Detectable Nitrile Gloves for the Food Industry New Product Innovation Award | Smart Glove |
| 2020 Asia-Pacific IoT-based Smart Security Solution Technology Innovation Award | Penta Security Systems Inc |
| 2020 Asia-Pacific Blockchain and Cryptocurrency Security Technology Innovation Award | Uppsala Security |
| 2020 Asia-Pacific Marketing Analytics Technology Innovation Award | Near |
| 2020 Australia Cloud Contact Center Growth Excellence Frost Radar Award | NICE inContact |
| 2020 Australia Email Security Vendor of the Year | Proofpoint |
| 2020 Malaysia Sugar Industry New Product Innovation Award | Central Sugars Refinery Sdn Bhd |
| 2020 Malaysia Express International Courier Services Customer Value Leadership Award | Federal Express Services (M) Sdn Bhd |
| 2020 Malaysia Telecommunications Entrepreneurial Company of the Year | YTL Communications |
| 2020 Australia Cloud Contact Center Services Enabling Technology Leadership Award | ipSCAPE |
| 2020 Indonesia CRO Customer Value Leadership Award | PT. Prodia Diacro Laboratories |
| 2020 Indonesia Emerging Logistics Technology Platform of the Year | Waresix |
| 2020 Indonesia Telecom Service Provider of the Year | Telkom Indonesia |
| 2020 Malaysia Emerging Hospital of the Year | ParkCity Medical Centre |
| 2020 Philippines Contact Center System Integrator of the Year | NTT Ltd. |
| 2020 Singapore Solar Power Company of the Year | Sembcorp Solar Singapore Pte. Ltd |
| 2020 South Korea Endpoint Security Vendor of the Year | AhnLab, Inc. |
| Excellence in Customer Experience - Telecommunications Industry Indonesia - Contact Center Experience | Indosat Ooredoo |
| Excellence in Customer Experience - Telecommunications Industry Indonesia - In Store Experience | Indosat Ooredoo |
| 2020 Indonesia Decorative Coatings Company of the Year | PT Avia Avian |
| 2020 Japan Managed Security Service Provider of the Year | NRI SecureTechnologies |
| 2020 Malaysia Car-Sharing Company of the Year | GoCar Mobility Sdn Bhd |
| 2020 Malaysia E-Commerce Logistics Service Provider of the Year | Pos Laju |
| 2020 Malaysia Express Logistics Service Provider of the Year | Pos Laju |
| 2020 Malaysia Fertility Company of the Year | TMC Fertility & Women’s Specialist Centre |
| 2020 Singapore Cloud Infrastructure Services Provider of the Year | Singtel |
| 2020 Singapore IoT Service Provider of the Year | Singtel |
| 2020 Singapore Managed Security Service Provider of the Year | Trustwave, a Singtel Company |
| 2020 Taiwan Cloud Infrastructure Service Provider of the Year | Chunghwa Telecom |
| 2020 Taiwan Data Centre Services Provider of the Year | Chunghwa Telecom |
| 2020 Taiwan Mobile Data Service Provider of the Year | Chunghwa Telecom |
| 2020 Vietnam Managed Security Service Provider of the Year | Viettel Cyber Security |
| 2020 Cambodia Mobile Data Service Provider of the Year | Smart Axiata Co. Ltd |
| 2020 Cambodia Mobile Service Provider of the Year | Smart Axiata Co. Ltd |
| 2020 Malaysia Cloud Infrastructure Services Competitive Strategy Innovation and Leadership Award | HeiTech Padu Berhad |
| 2020 Australia Customer Experience Outsourcing Services Provider of the Year | Probe Group |
| 2020 Japan IoT Service Provider of the Year | NTT Communications |
| 2020 Japan Data Center Service Provider of the Year | NTT Communications |
| 2020 Indonesia Digital Services Provider of the Year | Indosat Ooredoo |
| 2020 Indonesia IT Services Competitive Strategy Innovation and Leadership Award | PT. Mastersystem Infotama |
| 2020 Malaysia Managed Security Service Provider of the Year | Heitech Padu Berhad |
| 2020 Malaysia Integrated Poultry Market Leadership Award | Leong Hup International Berhad |
| 2020 Malaysia Home Improvement Retail Market Leadership Award | Mr D.I.Y. Group (M) Berhad |
| 2020 Malaysia Car Subscription Company of the Year | RENAULT - TC Euro Cars Sdn Bhd |
| 2020 Malaysia ERP Software Vendor of the Year | Sage Asia |
| 2020 Malaysia Financial Accounting Software Vendor of the Year | Sage Asia |
| 2020 Singapore Data Center Services Provider of the Year | ST Telemedia Global Data Centres |
| 2020 Indonesia Cloud Infrastructure Services Provider of the Year | Telkomsigma |
| 2020 Malaysia Data Centre Service Provider of the Year | AIMS DATA CENTRE |
| 2020 Malaysia Customer Experience Outsourcing Services Provider of the Year | TDCX |
| 2020 Excellence In Customer Experience - Banking Industry Philippines - ATM Ambience Experience | UNION BANK OF THE PHILIPPINES |
| 2020 Excellence In Customer Experience - Banking Industry Philippines - Online Experience | UNION BANK OF THE PHILIPPINES |
| 2020 Thailand Stem Cell Banking Company of the Year | Medeze |
| 2020 Indonesia Data Center Services Provider of the Year | DCI Indonesia |
| 2020 Malaysia Waste Management Company of the Year | Alam Flora Sdn Bhd |
| 2020 Malaysia Contact Center Applications Vendor of the Year | AVAYA |
| 2020 Malaysia Home Air Purifier Product Line Strategy Leadership Award | CUCKOO International (MAL) Sdn Bhd |
| 2020 Malaysia Home Water Filter Customer Value Leadership Award | CUCKOO International (MAL) Sdn Bhd |
| 2020 Malaysia Solar Power Company of the Year | ERS Energy Sdn Bhd |
| 2020 Malaysia Smart Waste Solutions Company of the Year | KDEB Waste Management Sdn Bhd |
| 2020 Malaysia Energy Management Solutions New Product Innovation Award | Maevi Sdn Bhd |
| 2020 Malaysia Facilities Management Company of the Year | UEM Edgenta Berhad |
| 2020 Malaysia Property Development Competitive Strategy Innovation and Leadership Award | UOA Development Bhd |
| 2020 Thailand Data Center Competitive Strategy Innovation and Leadership Award | Advanced Info Service PLC |
| 2020 Thailand IOT Service Provider of the Year | Advanced Info Service PLC |
| 2020 Thailand Outsourced Contact Center Service Provider of the Year | One to One Contacts |
| 2020 Excellence in Customer Experience – Telecommunications Industry Indonesia – Mobile Experience | Telkomsel |
| 2020 Excellence in Customer Experience – Telecommunications Industry Indonesia – Net Promoter Score | Telkomsel |
| 2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Contact Center Experience | U Mobile |
| 2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Dealership | U Mobile |
| 2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Mobile Experience | U Mobile |
| 2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Overall Experience | U Mobile |
| 2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Online Experience | U Mobile |
| 2020 Malaysia Mobile Service Provider of the Year | U Mobile |
| 2020 Malaysia Smart Waste Solutions Technology Innovation Award | Heng Hiap Industries Sdn. Bhd. |
| 2020 Singapore Corporate Renewable Energy Company of the Year | ARA LOGOS Logistics Trust Management Limited |
| 2020 Singapore Telehealth Company of the Year | MyDoc Pte Ltd |
| 2020 Thailand Enterprise Systems Integrator of the Year | NTT Ltd. |
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